SKIP HIRE HELP CENTRE

Skip Hire Frequently Asked Questions

Find clear answers about skip sizes, prices, waste restrictions, council road permits, delivery access and collection across Rochester, Medway and confirmed South East service areas.

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Select a topic to jump directly to questions about skip sizes, prices, waste, permits, delivery and hire periods.

4 QUESTIONS

Choosing a Skip Size

Guidance on cubic-yard capacities, project suitability, bag estimates and weight considerations.

CATEGORY 1
7 QUESTIONS

Prices, Booking and Payment

Pricing factors, payment methods, booking changes, cancellation terms and delivery availability.

CATEGORY 2
8 QUESTIONS

Waste and Restricted Items

What can be loaded, which materials need confirmation and items requiring specialist handling.

CATEGORY 3
5 QUESTIONS

Permits and Placement

Public-road permits, private-land placement, level loading and access requirements.

CATEGORY 4
7 QUESTIONS

Delivery, Access and Collection

Delivery preparation, vehicle access, early collection, blocked skips and replacement bookings.

CATEGORY 5
5 QUESTIONS

Hire Periods and Other Options

Standard hire periods, extensions and alternatives when a standard skip is unsuitable.

CATEGORY 6
CATEGORY 1: SIZES & CAPACITIES
Category 1 of 6

Choosing a Skip Size

Guidance on capacity, project suitability, bag estimates, dense materials and collection-weight considerations.

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View our comprehensive skip size comparison chart with exact dimensions and capacities.

Skip Hire Team arranges standard open skips from 4 to 12 yards, plus 20 and 40 yard roll-on roll-off containers for larger commercial requirements.

  • 4 yard: Approximately 30–40 black bin bags.
  • 6 yard: Approximately 50–60 black bin bags.
  • 8 yard: Approximately 60–80 black bin bags.
  • 10 yard: Approximately 80–100 black bin bags, mainly for bulky lighter waste.
  • 12 yard: Approximately 100–120 black bin bags, mainly for bulky lighter waste.
  • 20 and 40 yard RORO: Quoted by phone for suitable commercial projects.

Consider both the volume and weight of the waste. Furniture, timber and packaging need more space, while soil, rubble, bricks and concrete become heavy before a larger container is full.

  • Estimate the waste volume using the bag-capacity guides.
  • Declare dense or unusual materials before booking.
  • Check that the skip footprint and delivery vehicle can safely access the proposed position.
  • If uncertain, call with the postcode and waste details before ordering.

Yes. The acceptable collection weight depends on the supplied container, collection vehicle and materials being loaded. A larger skip provides more volume but is not automatically suitable for a heavier load.

Waste must remain level with the skip sides. If the load is too heavy or overloaded, material may need to be removed before collection can take place.

A 10 or 12 yard skip should not normally be filled with soil, rubble, bricks, hardcore, clay or concrete. These materials can make the container too heavy to collect safely before the available volume has been used.

Tell Skip Hire Team the material and estimated quantity before booking. A smaller skip may be more suitable for an agreed dense-waste load.

CATEGORY 2: COSTS & RESERVATIONS
Category 2 of 6

Prices, Booking and Payment

Postcode-based pricing, payment options, booking changes, cancellation terms and delivery availability.

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Enter the delivery postcode to check current prices and available booking options.

The price depends on the delivery postcode, skip size, waste type, placement location, hire period, permit requirements and local supplier availability.

Enter the full delivery postcode in the online booking system to check the available skip sizes and current price for the address.

The available payment options are shown during booking. Review the payment method and total price before completing the order. Trade and commercial customers can also apply for a credit account, subject to approval.

Contact Skip Hire Team as early as possible with the booking reference. A new date may be arranged subject to supplier availability, the booking status, permit restrictions and the applicable booking terms.

Cancellation terms depend on when the request is received and whether delivery, supplier allocation or a council permit application has already been arranged.

Contact the team promptly and review the current Terms and Conditions before cancelling. Council or supplier charges already incurred may not be refundable.

Additional charges may apply for council permits, parking suspensions, restricted materials, undeclared items, excess hire time, overloading, blocked access or an unsuccessful delivery or collection attempt.

Standard hire includes up to 14 days. Additional time may be available from £30 per day when requested before collection. Any additional charge depends on the booking and supplier requirements.

Book as early as possible if you need a particular skip size or delivery date. Private-land delivery may be available at shorter notice, subject to the local schedule.

A public-road placement needs council approval and typically requires additional working days. Exact processing times vary by local authority.

Same-day or next-day delivery may be available, but it is not guaranteed. Availability depends on the delivery postcode, skip size, waste type, placement location, permit requirements and local supplier schedule.

Enter the postcode or call the team to confirm the current options before ordering.

CATEGORY 3: MATERIALS & RESTRICTIONS
Category 3 of 6

Waste and Restricted Items

Suitable waste, materials to declare before booking and items requiring specialist handling or approval.

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Check the material guidance before loading restricted or unusual waste.

A standard skip can normally take approved non-hazardous household, garden, DIY and building waste.

  • Wood and untreated timber
  • Cardboard, paper and clean packaging
  • Non-upholstered furniture and dismantled household items
  • Garden branches, shrubs and hedge cuttings
  • Plastics and scrap metal
  • Approved non-hazardous DIY and construction waste

Acceptance depends on the material, quantity, skip size and local supplier requirements.

Do not load hazardous or specialist materials into a standard skip without prior approval.

  • Asbestos or suspected asbestos
  • Chemicals, oils, solvents or fuels
  • Liquid paint
  • Gas bottles or cylinders
  • Fire extinguishers and batteries
  • Fluorescent tubes
  • Clinical, medical or biological waste
  • Other hazardous materials

Some bulky items can be accepted, but they must be declared before booking because separate handling or additional charges may apply.

  • Mattresses
  • Sofas, armchairs and other upholstered seating
  • Fridges and freezers
  • Large furniture and fittings

Waste upholstered domestic seating may require separate handling because it can contain persistent organic pollutants.

Tyres must be declared before booking and should not be mixed into a standard skip unless the supplier has specifically confirmed acceptance. Separate handling and additional charges may apply.

Electrical and electronic equipment, including televisions, monitors, computers, appliances, fridges and freezers, must be declared before booking. Acceptance and handling arrangements vary by item and supplier.

Contact Skip Hire Team as soon as possible and explain what was loaded. Do not handle asbestos, chemicals, batteries, gas cylinders or other potentially hazardous materials without suitable safety advice.

Collection may need to be delayed until the item is removed or separately handled. Additional charges may apply.

Break down bulky items where practical, distribute the load evenly and use smaller items to fill gaps. Keep every item inside the skip and ensure the waste remains level with the skip sides.

Do not allow items to project above or hang over the container. Do not move or climb into the skip to compact unsafe materials.

Agreed quantities of soil, rubble, bricks, concrete or hardcore may be suitable for a 4, 6 or 8 yard skip, depending on the supplied container and collection vehicle.

A 10 or 12 yard skip should not normally be filled with dense materials. Tell the team the material and estimated quantity before booking.

CATEGORY 4: PERMITS & HIGHWAY RULES
Category 4 of 6

Permits and Placement

Council road permits, private-land placement, highway restrictions, safe loading and delivery access.

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Check permit lead times, placement information and council requirements before booking.

A council skip permit is normally required when any part of the skip will stand on a public road or other council-maintained highway land. Additional approval may be required for a marked parking bay, controlled parking zone or restricted street.

A skip placed entirely on suitable private land does not normally require a council skip permit. A skip must not be placed on a pavement.

Call Skip Hire Team before booking and provide the full delivery postcode, proposed placement position, skip size and preferred dates. The team will check whether a permit is needed, confirm the current local charge and arrange the application where available.

Council processing commonly takes several working days, but the exact notice period, permit duration and approval requirements vary by local authority. A separate parking suspension may also be needed.

Yes, provided the skip remains inside the private boundary and the proposed position is firm, level and suitable for the container and delivery vehicle.

  • Check that the entrance and approach are wide enough.
  • Move parked vehicles and keep gates, walls and posts clear.
  • Check for low branches, overhead cables and scaffolding.
  • Ensure the delivery and collection route will remain accessible.

Skips and delivery vehicles can damage weak paving, soft ground or unsuitable driveways.

Items above the sides can make the load unsafe to sheet, lift and transport. Nothing should project above the rim or hang over the container.

If the skip is overloaded, excess material may need to be removed before collection can take place, and additional charges may apply.

Delivery or collection may be unable to proceed if the route is blocked, the entrance is too narrow, overhead clearance is restricted or the proposed ground is unsafe.

Contact the team before delivery if access is uncertain. A rescheduled or unsuccessful journey may result in an additional supplier charge under the applicable booking terms.

CATEGORY 5: LOGISTICS & ACCESS
Category 5 of 6

Delivery, Access and Collection

Delivery preparation, vehicle access, early collection, blocked routes, surface risks and replacement skips.

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Request collection online when the skip is safely loaded and ready.

A suitable skip vehicle delivers the empty container and places it in the agreed position, subject to safe access and ground conditions. When the skip is ready, request collection online or contact Skip Hire Team.

The collection route must remain clear and the waste must be level with the skip sides before the vehicle arrives.

You may not need to be present if the placement instructions are clear, access is available and the supplier has confirmed an unattended delivery or collection is suitable.

Being present is recommended when the proposed position is difficult to describe or when access, gates, parking or neighbouring property may affect the vehicle.

Yes. Standard hire includes up to 14 days, but you do not have to keep the skip for the full period. Request collection online when the skip is ready or call 0800 260 5989.

Delivery or collection may be unable to proceed if parked vehicles, locked gates, materials or other obstructions block the route.

The visit may need to be rescheduled and an additional supplier charge may apply. Keep the access route clear before the scheduled service.

Contact Skip Hire Team as soon as possible on 0800 260 5989 and provide the booking reference, delivery address and details of the issue. The team will check the booking and supplier status and explain the available next step.

Skips, loaded containers and delivery vehicles are heavy and can damage weak paving, soft ground, decorative surfaces or unsuitable driveways.

Protective boards may help distribute the load but cannot guarantee that damage will be prevented. Discuss the surface and proposed position before delivery if you are uncertain.

Contact Skip Hire Team with the booking reference, required skip size, waste details and preferred date. An exchange or replacement may be arranged subject to local supplier availability and safe access.

Do not continue loading above the skip sides while waiting for the replacement.

CATEGORY 6: DURATION & ALTERNATIVES
Category 6 of 6

Hire Periods and Other Options

Standard hire, early collection, extensions and alternatives when a conventional skip may not suit the project.

NEED TAILORED ADVICE?

Share the postcode, waste, quantity and access details so suitable options can be checked.

Standard skip hire includes up to 14 days. You do not have to keep the skip for the full period and can request collection earlier when it is safely loaded and ready.

Additional hire time may be available from £30 per day when arranged before collection. Extensions are subject to local supplier availability and any applicable permit restrictions.

Contact Skip Hire Team before the standard hire period ends so the available options can be checked.

Depending on the postcode, waste type, quantity and access, an alternative such as grab lorry hire or a larger roll-on roll-off container may be more suitable than a standard skip.

Availability and acceptance requirements must be confirmed before booking. Call the team with the project details for advice.

Grab hire may suit larger quantities of approved loose materials when there is safe lorry access and the waste can be reached from the vehicle.

Suitability depends on the material, quantity, reach, access and local service availability. Do not assume a grab lorry can reach over walls, fences or obstructions without an access check.

Call Skip Hire Team on 0800 260 5989 with the delivery postcode, waste type, estimated quantity and access details. The team can check suitable locally available options.

Tell the team about narrow roads, gates, low branches, overhead cables, steep or weak surfaces, parking controls and any proposed public-road placement.

STILL NEED HELP?

Have a Question About Your Waste or Delivery Address?

Call Skip Hire Team with your delivery postcode, proposed placement location and waste details. The team can check the available skip options and explain any booking, access or permit requirements.